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Are you a brushless car wash?No, we are not "brushless", but we do not use traditional brushes on your car. We used a combination of two different types of material: 1) a neoglide foam material, which has been industry-proven to not scratch cars, and whisk away any dirt or sediment 2) a car wash cloth, also industry proven to be effective on dirt without leaving microscratches.
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Are you a touchless car wash?No. Two imperative things to get your car clean: Water pressure, and friction. Any car washes that only do one will not do a great job cleaning your car.
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What should I do if I came through and my car isn't clean enough?We have a guarantee. If you are ever unsatisfied with the quality of the wash, we invite you to bring the car through the wash again, free of charge.
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What kind of chemicals do you use?We use eco-friendly chemicals from Qual Chem. They are specially formulated to not harm the environment.
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Can I bring my raised truck through your wash?As long as the highest point of your truck doesn't exceed 86 inches from the ground , you'll be fine.
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Can I bring my double-wheel truck through your wash?Unfortunately no. We can only support wheel widths of 16 inches or less.
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Can I bring my lowered vehicle through your wash?You must have a ground clearance of at least 5 inches in order to come through our car wash.
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Do you wash underneath the car?Yes! Plus, Deluxe and Ultimate packages include an underbody wash that rinses away any dirty or salt buildup.
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So can I really come and wash my car every single day?Yup! Some people even come multiple times per day.
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When does my billing date start?The day you sign up is when your billing date starts and will recur on the same date next month until you cancel. Like Netflix.
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How do you assign a membership to my car?We use a license plate reader technology to identify your car, and the current status of your membership. If you would like to change your membership to a different car, please let us know so we can reassign the membership to the new plate. You can change cars twice per year free of charge. After that, we will charge $3 to reassign the car.
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Can I sign up my car and use multiple cars on the program?No, but we do offer a $5/month additional car discount per car after the first. This is called a family plan. The family plan must be activated on the same account and credit card to get the discount.
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Can I cancel at any time?Yes! For example if you signed up on March 3rd (your billing date) and you cancel on March 6th you can continue to use your pass Unlimited pass until April 3rd since you paid for that month already. We do not pro-rate and cannot offer a refund if your billing date has already passed.
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How do I cancel?You can do it multiple ways: You can login to your account on this website and cancel. You can call us to cancel. You can email us. Or at the wash when you come in, just let us know. It’s fast and easy.
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What if I want to update my wash package to a different package like an Ultimate?You may update your current wash package at any time. The difference will be charged on your card for that change, and you will be billed the new rate going forward.
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What if I want to add something extra to my wash for one day, such as wax, tire dressing or tire cleaning?We can add any a la carte items any time to your package when you come in. You will just pay the cost for that item. You can also pay the difference for a package upgrade for one day, ie. currently have Deluxe wash ($17) but would like a Ultimate wash($20) you just pay the $3 difference when you arrive.
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What if I got a new credit card and need to update my account?The easiest way is to log into the online portal and you can update it there. You can also update it in person, or over the phone with our associates.
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Can I sign up online for an Unlimited Membership?Yes, you can. Just register for our portal, and complete your transaction.
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I’m going away on vacation for a week. Can I put my membership on hold?Unfortunately this is something we cannot do. Again similar to Netflix or your cable company. You can cancel your membership and sign up again later, but one month must have passed before you are able to do this.
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I’m going away for 3 months, what should I do?We would recommend to cancel your plan and then re-activate your membership when you come back.
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My car is in the shop for a while and I’ve been given a rental car from the dealership. I’m still paying for the unlimited membership so can I wash my rental car?Yes. You can bring in your rental car to wash, just tell the operator your last name and license plate number.
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